Services

At Streamline Strategies, I work with founder-led B2B service businesses, typically with teams of under 20 employees, to strengthen their operational foundation. Through fractional COO support and focused consulting engagements, I help clarify decision guardrails, reduce bottlenecks, and build internal systems that support sustainable growth.

Introductory Project Engagements

These focused offerings address common operational inflection points:

Founder-Led Decision Architecture

Helps leaders clarify which decisions should remain with them and which can be delegated, reducing bottlenecks and building trust in the operating system.

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Operations Maturity Assessment

Evaluates the strength of your current operating model, highlighting gaps in decision-making, process clarity, and cross-team coordination.

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Process Cleanup Project

A targeted engagement to document workflows, reduce rework, and create shared clarity without overengineering.

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Operations and customer success support through SOP creation and team alignment

Operations & Team Consulting

  • Internal Process Mapping

  • Standard Operating Procedure (SOP) Creation

  • New Hire Onboarding & Training Frameworks

  • Engagement & Performance Planning

  • Customer Service Training

  • Escalation + Lifecycle Playbooks

  • Operations Maturity Assessments

Building and prioritizing strategic initiatives and roadmaps

Systems & Tools Optimization

  • AI Tool Identification & Onboarding

  • CRM/Marketing Tool setup (HubSpot, Mailchimp, ZoomInfo)

  • Tech Stack Audits

  • Data Review & Excel Dashboard Creation

  • Tool Implementation & Training

Building a strong, people-centric work environment

Special Projects

  • CSR & Culture Program Development

  • Vendor Assessments

  • KPI Dashboards & Reporting Systems

  • Contingent Workforce & Talent Strategy Consulting

  • Mentorship Program Design

  • Remote Operations Planning

Enhancing platform utilization through SOP creation and trainings

Strategic Leadership

  • Project Management of Key Initiatives

  • Cross-Functional Leadership Support

  • Executive-Level Presentations & Business Cases

  • Meeting Cadence, Planning & Accountability Systems

  • Decision Architecture

  • Sales & Operations Alignment Support

  • Roadmap Review & Initiative Prioritization

What Is a Fractional COO?

A fractional COO is a senior operations leader who supports a business on a part-time basis. The role focuses on strengthening the internal structure of the organization so it can scale without constant executive involvement.

In my work, fractional COO support is centered on clarifying decision ownership and escalation paths, improving how work moves across teams, documenting expectations and processes, and reducing operational bottlenecks. The emphasis is on building systems and guidance that support sustainable growth—not on managing day-to-day staff or service delivery.

HOW IT WORKS

  • Free 30-minute Discovery Call

  • Custom Strategy Proposal

  • Project Launch

  • Weekly Updates + Execution

  • Wrap-Up or Ongoing Retainer

Close-up of a Founder Tiffany Dougherty with long brown hair, smiling, wearing a black blazer, in an indoor setting.

Contact Tiffany

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