FOUNDER-LED DECISION ARCHITECTURE

Your team is waiting for you.
That's the problem.

I work with Founders of growing service businesses who have become their team's informal “Chief Approval Officer.” By installing decision infrastructure, I remove you as the bottleneck so your team can move with velocity and you can reclaim meaningful time each week for strategic work.

If any of the below sounds familiar, you're in the right place:

  • "My team asks permission for things they already know how to do"
  • "I can't get a full day of strategic thinking done"
  • "We are growing but I feel more stress than before"
  • "I haven't taken a vacation in months. Nothing would keep moving without me."
  • "I'm the bottleneck, but I don't know how to step back without things falling apart"

Here's what's actually happening: your business outgrew informal decision-making. Without clear authority boundaries, every choice defaults back to you. Your team can handle it, but right now your structure doesn't give them permission to.

The result? You’re stuck as the Chief Approval Officer instead of doing the work only you can do.

What I do differently

I design decision infrastructure, the clear authority boundaries that let your business move with velocity, not permission.

Structure, not systems

I focus on who decides what, up to what threshold, and when you're consulted versus just informed. This creates clarity without adding complexity.

Clarity before change

Every engagement starts with diagnosis. We identify exactly where decisions stall and why, before we change anything.

Built to last

The work ends when you're no longer the bottleneck. I design and document the decision structure, then step out of the system. The goal is a business that works without ongoing support from me.

  • “I loved working with Tiffany because of her extraordinary gift for balancing head and heart. Tiffany was the person I could count on for a brilliant, effective process that made sense for the business and all the people involved.”

    — Britney Perlowin, Founder of B. Perlowin Coaching & Consulting

Start with clarity, or remove the constraint completely.

OPTION 1

Founder Constraint Snapshot

Get clarity and a grounded path forward

$3,000 flat fee
  • One 60-minute founder working session
  • Leadership input via 3 focused interviews or an anonymous Friction Survey
  • 2-page Bottleneck Map showing where decisions stall and why
  • Clear recommendation: fix now, fix later, or do nothing
Walk away with a clear picture of what still depends on you, where momentum is being lost, and what to do next.

Designed to stand on its own. No obligation to continue.
Start with the Snapshot
OPTION 2

Snapshot + Decision Infrastructure Sprint

We build the structure with you, not just the plan

$18,000 flat fee
  • Includes the full Founder Constraint Snapshot
  • 6–8 week implementation focused on one primary constraint
  • Authority Matrix defining decision rights and escalation thresholds
  • Decision principles + ownership map so leaders can act within clear lanes
  • One operating cadence change that reinforces autonomous decision-making
You get the diagnosis and the build. Decisions move without waiting for you, and low-value questions stop routing to you by default.

Your team operates with confidence within clear boundaries, so you regain meaningful time each week for strategic work and true time away.
Book Snapshot + Sprint

A few quick questions founders ask before they book

Short answers, no jargon. If you still want to talk it through, that’s always an option.

Still deciding?
If you’re on the fence, start with clarity. Option 1 is built to stand on its own and doesn’t lock you into anything.

Not sure which option is right?

How founders decide between Option 1 and Option 2

Choose Option 1 (Snapshot) if:

  • You want a grounded view of where decisions still depend on you.
  • You are not yet sure which constraint matters most, or whether now is the right time to act.
  • You want clarity you can use internally, on your own timeline.
  • You value an honest recommendation, even if the answer is “do nothing for now.”
Designed to stand on its own. You leave with a clear picture of what is happening, why momentum is slowing, and what to do next.

Choose Option 2 (Snapshot + Sprint) if:

  • You already know you are the bottleneck and do not want another plan without execution.
  • You want the structure built with you, not just documented and handed off.
  • You are ready to define decision rights and stop being the default escalation point.
  • You want decisions to move confidently even when you are offline or unavailable.
Includes the Snapshot and then removes the constraint by installing decision infrastructure your team can operate within.

Is this the right fit?

This work is for founders who:

  • Lead a 5–20 person B2B service business
  • Want the business to run without constant founder input
  • Are ready to define clear authority boundaries
  • Can let teams make bounded decisions, even imperfect ones

This work is not for you if:

  • You want reassurance more than structure
  • You're not ready to share decision-making authority
  • You need someone to mediate ongoing team dynamics
  • You're looking for tools or software implementation
  • You want clarity but aren't ready to give up control
Start with a Snapshot

ONE MORE THING

I know what it's like to be the person everyone needs.

You built this business because you're good at what you do. But now the business needs something different from you, and your team needs permission to solve problems without you.

This work isn't about stepping back because you're burned out (though you might be). It's about building a business that can scale, retain great people, and eventually create real enterprise value. While also letting you take a vacation.

That starts with structure, not more hustle.

Want to learn more? Schedule a call to discuss the Snapshot + Sprint.